Spotify is coming back online after an outage
- Spotify has experienced an outage affecting users across the US and Europe, preventing the platform from loading or streaming music.
- The issue is currently being investigated by Spotify, which says it’s working to resolve the problem “as soon as possible” and denies reports of a security hack.
- The outage has affected multiple platforms, including the web player, desktop app, and iOS app, with some users reporting black screens or inability to play songs.
- Reports of the issue have been made globally, with Downdetector tracking a spike in US outages and colleagues at The Verge unable to access the Spotify service.
- Most users are now reporting that the service is working again, although some cached songs may still be playable on iOS devices.
Spotify is down according to widespread user reports across the US and Europe, with issues preventing the platform from loading or streaming music. At 8:45AM ET on Wednesday morning, the Spotify Status account on X said it was “aware of some issues” affecting the service right now, and is currently “checking them out.”
It’s unclear what is causing the outages or when users can expect regular service to be restored. As of 10:39AM ET, Spotify says it’s working to resolve the outage “as soon as possible,” and that “reports of this being a security hack are false.”
We haven’t heard from Spotify about the issue, but just before noon ET, most users are reporting things are working again, and the number of reports has decreased sharply. For more updates, you can follow the Spotify help page about the April 16th outage.
While most of the early outage reports were made in Europe, the issues have since escalated across the US. Downdetector is reporting a spike in US outages, and various colleagues at The Verge across the UK and US are currently unable to access the Spotify service. The outage map provided by ThousandEyes suggests the issues are impacting users globally.
The issues have affected the Spotify web player, desktop app, and iOS app. Some desktop users met with a black screen that refuses to load entirely, while others are able to select songs, but are unable to play them. Some songs may be playable on iOS, but only if Spotify cached them before the outage.
Update, April 16th: Added details of users reporting the service is working again.